Privacy Policy
Below you can find details of our privacy policy
Last updated: 30/03/2025
We believe your data should always be secure, private, and fully under your control. This Privacy Policy outlines how we safeguard your information when you use our Service.
Information Collection and Use: You Own Your Data
Recall operates the https://getrecall.ai/ website, which provides a personal knowledge management service (the "Service").
We design Recall to help you retain, expand, and interact with your own knowledge, not to extract value from your data. We do not use your data for advertising, profiling, or any purpose beyond serving you.
We may collect personally identifiable information such as your email address to provide access to your account and communicate important updates.
Log Data
When you use the Service, we may collect standard diagnostic information your browser sends to us—called Log Data. This can include details like your IP address, browser type and version.
Importantly, features like Augmented Browsing are local-first: all processing happens on your device, and no browsing data leaves your computer. We do not track your browsing activity across websites, and we do not store any browsing history on our servers.
Cookies
Cookies are small data files sent to your browser from websites you visit.
- Keep you logged in
- Remember your preferences
- Understand how the in-app product is used
You can disable cookies through your browser settings, though it may affect how the app works.
Service Providers
We use trusted third-party services to support our operations:
- Google Analytics - usage analytics - Google Analytics Website
- Sentry - error and bug tracking - Sentry Website
- Google Firebase - cloud storage and database services - Firebase Website
- PostHog - website analytics - PostHog Website
Security
We take data security seriously. We use industry-standard security practices to protect your Personal Information. However, no system is 100% secure, so we encourage users to also take steps to safeguard their credentials.
Data Ownership & Portability
Data Ownership
You own your data. Full stop. You can access, export, or delete it at any time. We do not access or use your content for any reason other than delivering the features of the Service.
Data Portability
Your data should move with you. We support exporting your saved content and summaries so you always retain control—whether you stay with Recall or move on.
Your Rights (GDPR, CCPA, and similar laws)
Depending on your location, you may have rights under applicable data protection laws, such as:
- Right to access – You can request a copy of the personal data we hold about you.
- Right to rectification – You can ask us to correct inaccurate or incomplete data.
- Right to erasure ("Right to be forgotten") – You can request that we delete your data.
- Right to restrict processing – You can request that we limit how your data is used.
- Right to data portability – You can export your data in a machine-readable format.
- Right to object – You can object to certain types of processing, like marketing or profiling. (we don't do this anyway).
- Right not to be subject to automated decision-making (we don't do this anyway).
- Right to opt-out of the sale of personal data (for California residents — we don't sell data).
To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.
Links to Other Sites
Our Service may contain links to external sites. We do not control and are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies if you visit them.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of any significant changes by posting the new policy on this page. Changes are effective immediately once published.
Contact Us
If you have any questions, concerns, or requests related to your data or this Privacy Policy, please contact us at [email protected].