Creating cookware that won't poison you with Jordan Nathan
11 Jun 2024 (5 months ago)
Caraway Cookware
- Jordan Nathan, founder of Caraway, shares his experience with Teflon poisoning after overheating a Teflon pan.
- Caraway uses ceramic as a safer alternative to Teflon, which is free from harmful chemicals and more durable.
- The company spent 18 months developing its own ceramic coating to ensure safety, longevity, and non-stick properties.
- Caraway's success is attributed to its focus on non-toxic materials, beautiful designs, easy storage solutions, and a holistic approach to kitchenware.
Launching Caraway Home
- Caraway Home was launched after the initial wave of DTC brands, targeting millennial and post-millennial consumers with higher-quality, design-focused cookware sets.
- Despite challenges as a single founder with no product design, Jordan's experience in the kitchenware industry and understanding of margins, financial discipline, and omnichannel strategy helped secure investment.
- Caraway took a "sets-first" approach, emphasizing curated sets at a higher price point, which differentiated them from competitors focused on single cookware pieces.
- The brand aimed to be omnichannel from the start and secured partnerships with major retailers like Target and Bed Bath and Beyond before launch.
- Caraway Home expanded into different product categories to increase customer retention and offer a comprehensive kitchen and home experience.
Growth Strategies
- Influencer marketing has been a crucial growth strategy for Caraway Home, with partnerships with thousands of influencers across various industries.
- Different influencers perform better for different product categories, and the brand uses data analysis to optimize influencer partnerships.
Challenges Faced
- Caraway Home faced challenges during its early days, including defective packaging and product damage, which required creative solutions to fulfill orders.
- The company initially launched with four hires, including individuals leading operations, customer service, brand, and growth.
- Caraway does not have in-house scientists or material experts but partners with external experts and manufacturers for research and development.
Future Plans
- Caraway plans to focus on expanding product launches, distribution channels, and improving customer experience in the coming years.
Podcast Production Team
- "Found" is hosted by Becca Farsace and Dominic-Madori Davis, produced by Maggie Stamitz, edited by Kell, and features illustrations by Bryce Durban.
- The podcast's audience development and social media management are handled by Morgan Little, Alysa Stringer, and Natalie Chman, while Henry Pikovit manages TechCrunch's audio products.