Startup Wednesdays: One click bug reporting with JAM

16 Feb 2024 (10 months ago)

Jam

Jam is a tool that allows anyone to easily report bugs by generating a link that contains all the necessary technical diagnostics.
Jam helps engineers save time by providing them with all the information they need to debug issues, reducing the need for back-and-forth communication.
Jam has received positive feedback from users and has experienced significant growth in the past few months, with millions of users.
Jam is free to use and has a Chrome extension.
A user-less version of Jam is coming soon that will allow users to record videos without installing anything.
Jam integrates with popular issue trackers like GitHub and Jira.
Jam has an AI assistant that can help debug errors.
Jam supports Chrome, Arc Brave, and Edge browsers, with plans to add Safari and Firefox soon.
Jam has an SDK called jam.metadata that allows developers to pass in any data for inspection.
Jam integrates with GPT, providing assistance in understanding code and generating more informed questions.

Captures the last 30 seconds of a user's actions, including screenshots, videos, errors, and session information.
Users can create a team workspace and invite teammates to collaborate on jams.
The platform has added access controls for enterprise-level teams.
Jam has a websockets inspector with features like pretty print and copy-paste.

Jam has announced recent funding, demonstrating its growth and potential in the market.
The company values user feedback and incorporates it into the platform through various channels.
Future announcements include improved customer support tooling, mobile debugging, and AI-powered features.
Jam is hiring and encourages interested individuals to visit their careers page.

The speaker discusses outdated startup advice and offers updated insights for founders in the era of AI and no-code tools.
One outdated piece of advice is the idea that founders should ship the first version of their product as soon as possible, even if it's buggy and embarrassing.
Another outdated piece of advice is that founders need a technical co-founder.
The speaker emphasizes that founders don't need to be technical experts, but they do need to have a clear vision for their product and a deep understanding of their users and the problem they are solving.

The speaker recommends two books for engineers who want to learn more about the business side of startups: "The Mom Test" by Rob Fitzpatrick and "Traction" by Gabriel Weinberg.
The speaker also highlights the GitHub for Startups program as a valuable resource for founders.